Welcome to Grad Rocket. By accessing and using our services, you agree to. comply with the following Terms and Conditions. These terms and are governed by the laws of Australia and are subject to relevant consumer protections under the Australian Consumer Law (ACL)
1. Payments and Commencement of Service
- Work will commence only once the full invoice payment has been received
- If you choose to pay in instalments, work will begin after the initial payment is received, with the second instalment due 14 days after the first payment.
- We reserve the right to pause or withhold delivery of services if invoices remain unpaid
2. Refunds and Guarantees
- No refunds will be provided for services once payment has been made.
- While we strive to provide the best job-seeking support, we do not guarantee job placement or employment outcomes.
3. Job Pro Plan
- Clients enrolled in the Job Pro Plan are eligible for ongoing support until a role is secured.
4. Service Scope and Limitations
- Our services are designed to assist with job applications, career coaching, and English language skills but do not include direct job placement or recruitment services.
5. Client Responsibilities
- Clients must provide accurate and complete information for the best service outcomes.
- It is the client’s responsibility to apply for roles and attend interviews.
6. Intellectual Property
- All materials, templates, and resources provided by Grad Rocket remain our intellectual property and cannot be resold or redistributed without permission.
7. Liability
- We are not responsible for any employment decisions made by third parties.
8. Changes to Terms
- We may update these Terms and Conditions at any time, and continued use of our services indicates your acceptance of any modifications.
- By purchasing and using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions, please contact us at hello@gradrocket.com.au
